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Introduction
All services provided by Benher Painting are subject to a mutual agreement on scope, timeline, and cost. Any changes to the project scope must be communicated in writing and may
affect pricing and schedule. All quotations are based on the information provided by the client.Prices are transparent and include labor, materials, and applicable taxes unless otherwise stated.
Additional work or repairs outside the original agreement may incur extra charges, which will be communicated and approved before execution.
1. Account Registration
You must provide complete and truthful information during account creation. Any changes to your personal details must be updated promptly to maintain accuracy.You must be 18 years or older or legally able to enter into contracts in your jurisdiction.By registering, you confirm that you meet this eligibility requirement. You are responsible for maintaining the confidentiality of your login credentials (username and password).
Notify Benher Painting immediately if your account is compromised or accessed without authorization. Your account may only be used for personal, non-commercial purposes, unless explicitly agreed otherwise.
Sharing your account with others without permission is strictly prohibited.
2. Use of the Service
Services are intended for personal, residential, or commercial purposes in accordance with our offerings You may not use the service for illegal, fraudulent, or unauthorized activities. Booking & Scheduling
All service bookings must be made through authorized channels: website, phone, or official representatives. Confirmed bookings should be honored, and cancellations or rescheduling must comply with our cancellation policy.Tampering with or attempting to gain unauthorized access to Benher Painting systems or accounts is strictly prohibited.Sharing false information, misrepresenting project details, or attempting to exploit services for personal gain is not allowed.Uploading or transmitting content that is offensive, harmful, or illegal is prohibited. Ensure accurate project details and specifications are provided to our team.
Maintain access to the property and remove items as needed for safe and efficient service delivery. Cooperate with our team to ensure timely and effective completion of services.
3. Payment and Subscription
All services are billed according to the quoted price agreed upon during consultation or booking. Prices include materials, labor, and applicable taxes, unless stated otherwise. Accepted payment methods include bank transfer, online payment, credit/debit cards, UPI, or cash, unless otherwise agreed. Payments must be completed as per the agreed schedule (advance, milestone, or full payment). Clients subscribing to regular services (e.g., maintenance, touch-ups, or long-term painting plans) must adhere to the subscription terms, including billing frequency and renewal. Subscription services are renewed automatically unless canceled in advance, as per the cancellation policy.
4. Termination
Accounts or services may be terminated if a client violates these terms and conditions, including misuse of the service, providing false information, or engaging in illegal activities. Failure to make payments on time, including subscription fees or service charges, may result in suspension or permanent termination of services.Benher Painting reserves the right to refuse, suspend, or terminate services if the work environment is unsafe, inaccessible, or technically unfeasible.
5. Communications
All official communications will be conducted via email, phone, SMS, or notifications through our website or app. Clients should use official contact channels to request services, submit queries, or provide feedback. Benher Painting strives to respond to inquiries, booking requests, and support queries promptly.Typical response times may vary depending on volume, but we aim to respond within 24–48 hours for most requests. Provide accurate contact information during registration or booking.
Respond to requests for clarification, approvals, or access in a timely manner to avoid project delays. By using our services, clients may receive promotional emails, service updates, or offers. Clients can opt out of marketing communications at any time without affecting service delivery.
6. Privacy Policy
Name, contact details (phone number, email address), address, and service preferences. We do not sell, trade, or rent your personal information to third parties. Information may be shared with trusted partners or contractors only as required to provide services. We may disclose information to comply with legal obligations or protect our rights. Payment information (if applicable) for processing transactions. Data on how you interact with our website or app, including pages visited, services requested, and navigation patterns. IP address, browser type, device details, and operating system..
We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. While we strive to protect your information, no online transmission can be guaranteed to be 100% secure.